SHIPPING POLICY
Orders sent to an Australian address
Free Delivery (Australia Wide) for orders over $125AUD to an Australian address

Orders under $125AUD are sent via courier or standard post as calculated at checkout

Orders are typically fulfilled and shipped within 2 working days of receipt of your order.
We are more than happy to write delivery instructions as instructed by customer. If you choose to have your order left if you are not at home then responsibility of order once delivered by courier is that of the customer not Hilbilby Cultured Food.

Orders sent to outside of Australia
Delivery costs vary depending on the country the parcel is being delivered to and the size of order and is calculated at checkout. Hilbilby Cultured Food uses standard air postage.

Some parcels sent overseas will be quarantined by Customs until an additional fee is paid to customs to release the parcel to you. Please check the applicable Customs law in your country before placing your order. Hilbilby Cultured Food is not liable to pay such fees and is not responsible for the rejection of your parcel.

If you would like to check on an order please call:

03 5261 5492 between 9am and 3pm Monday to Friday

OR

Email us at: info@hilbilby.com.au